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Valore

All Stores

Customer Support

Phone888-825-6731
Emailcustomerservice@valorebooks.com
Contact Pagehttp://help.valorebooks.com/support/tickets/new

Shipping Information

Shipping is always free. Once the sellback quote has been confirmed, a link to print a prepaid shipping label and packing slip will be provided. These materials will also be sent by e-mail and made accessible from within the Valore account. Place items flat inside the box. If books are being sent, place the books inside the box with the spines facing inward. Use ample packing materials such as bubble wrap, packing peanuts, or crumpled paper to fill any empty space. Seal the package closed with reinforced tape.


Unacceptable Conditions

Textbooks will not be accepted if they have the following characteristics: Severely damaged book cover, binding, or pages; Missing or ripped pages; Water damage; Excessive writing or highlighting; An ISBN or edition that is different from the ISBN or edition that was quoted; Tampered ISBN; Missing CDs or discs (if required); Fraud.


Payment Time

Checks take 7-14 business days to be received. PayPal payments should appear within 2-7 business days.


Payment Types

Check, PayPal




 
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