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Samsung Phone Condition Guide

New

Condition Requirement Summary

Phone is in original box with original accessories. Phone has never been used and never been activated. Phone is in Perfect Condition with shrink wrap still on phone.

BuyBackWorld

Your phone is in this condition if ALL of the following are true: is brand new in box and has never been used; 100% functional; ZERO scratches and/or flaws; perfect display with no dust under the screen; no cracks or missing buttons; Clean ESN for activation by a new user (3G/4G models only).

Like New

Condition Requirement Summary

Phone is 100% cosmetically perfect just like new - 100% working. Battery holds a good charge and is undamaged; device powers on, charges, and functions 100% properly.

Amazon Trade-In

Item is in perfect working condition

BuyBackWorld

Your phone is in this condition if ALL of the following are true: your phone is used, but has very light signs of use; Your device is 100% functional with some very minor cosmetic signs of wear; your device has no cracks or missing buttons (power, home, ringer, and/or volume); Clear ESN/IMEI for activation by a new user (3G/4G models only).

Cell4Pets

Looks brand new, 100% functioning, no scratches, chips, or scuffs, original packaging.

Cellular Returns

Appears to be like new out of the box; Has absolutely no scratches, scuffs or other marks; Fully functional

Gazelle

Works perfectly and no noticeable flaws, still in its package or looks like new and has zero scratches or scuffs

GreenBuyback

Must look like it has never been used. Like New, No dents or Scratches Anywhere; No Cracks on Screen or Body; Everything Works Perfectly; Must Have Clean IMEI / ESN.

The Whiz Cells

Like new condition. It has been used but has no flaws and is 100% functional.

Good

Condition Requirement Summary

The phone functions as it should, but shows normal wear, such as minor scratches and scuffs. Still functions without issue.

Amazon Trade-In

Item shows wear from normal use

BuyBackWorld

Your phone is in this condition if ALL of the following are true: your phone is 100% functional with some cosmetic defects and normal signs of wear; your device has no cracks or missing buttons (power, home, ringer, and/or volume); Clear ESN/IMEI for activation by a new user (3G/4G models only).

Cell4Pets

Normal signs of use, 100% fully functioning, very minor chips, scrapes, and scuffs.

Cellular Returns

Shows signs of normal daily use; Fully functional, including all buttons and ports; Has no cracks on the screen or body

Decluttr

The item is fully functional and complete with working system software.

Gazelle

Your phone is in great working order with some minor cosmetic signs of wear. Your phone has no cracks or missing buttons (power, home, ringer, and/or volume).

GreenBuyback

Normal signs of everyday use. No Cracks on Screen or Body; Powers on and Makes Calls; No Major Scratches or Dents; Must Have Clean IMEI / ESN.

The Whiz Cells

May have some light signs of use such as light surface scratching or a small ding or 2 and is 100% functional.

Fair

Condition Requirement Summary

Phone still functions perfectly but has larger dents, scratches or cracks. Battery holds a charge and device powers on and functions properly.

Amazon Trade-In

Item remains in working condition even though it is fairly worn from consistent use

The Whiz Cells

The glass is cracked. The phone must still be 100% functional including the LCD.

Poor

Condition Requirement Summary

Phone functions properly, but there is evidence of heavy use, such as scratches and dents or major wear.

BuyBackWorld

Your phone is in this condition if ANY of the following are true: does not power on; broken or cracked LCD screen or glass; missing buttons (power, home, ringer, volume); broken or cracked hardware (charging ports, casing, etc.); bad ESN/IMEI and is not clear for activation by a new user.

Cell4Pets

Powers on and may or may not function. Cracked screen.

Cellular Returns

Has a broken screen yet still powers on; Fully functional including all buttons and ports; Has no water damage on the screen or body

Decluttr

Heavy wear and tear / scratches; Cracked / damaged casing; No battery or back cover

Gazelle

Does not power on, broken or cracked LCD screen, broken, cracked, or missing parts (buttons, charging port, battery cover, etc.), can not be activated for service, critical features can not be used (touch screen, camera, etc.)

Broken

Condition Requirement Summary

Phone does not function properly for one or more of the following reasons: does not power on; Shows signs of water damage; Headphone jack is broken; Power button doesn't work; Stuck on startup screen; Phone has a bad ESN (cannot be activated with carrier); Screen is badly damaged.

Cell4Pets

Does not power on and has serious physical damage.

Cellular Returns

it does not power on; it has a cracked screen or body; it is not fully functional

Decluttr

The device is not fully functional in accordance with model specifications

GreenBuyback

Has major physical issues. Cracked Screen or Body; Doesn't Power on or Make Calls; Missing Buttons or Parts.

The Whiz Cells

Does not work 100%. The device must not be bent and must have never been opened while being a complete device.

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