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How to Transfer AppleCare Ownership or Get a Refund

Did you know you can transfer ownership of your AppleCare, AppleCare+ or AppleCare+ with Theft and Loss plan or get a refund? Here’s how to do both so you’re not stuck paying for a warranty you no longer need.

How to transfer your AppleCare or AppleCare+ plan to a new owner

STEP 1: Collect your AppleCare/Plus agreement number, your iPhone serial number, your sales receipts for your iPhone and AppleCare plan, and the new device’s serial number and purchase receipt

STEP 2: Contact Apple online or call Apple Support at 1-800-275-2273 to initiate the transfer. You can also mail your request to the address here.

If you live outside the United States, check your coverage to make sure it’s possible to transfer AppleCare or AppleCare+ ownership in your region.



How to get a refund for AppleCare or AppleCare+

If you don’t want to transfer ownership of your AppleCare/Plus plan, you can request a prorated refund from Apple:

  • If you make your request within 30 days of your original purchase, you will receive a full refund (less the value of any provided services)
  • After 30 days, Apple will provide a refund based on the percentage of unexpired coverage period less the value of any service provided under the plan AND a cancellation fee of $25 or 10% of the pro-rata amount (whichever is less)
Did You Know? You can sell an iPhone that’s activation locked  Learn more

This means if you paid for two years of AppleCare+ and request a refund after one year, you will receive a refund for the remaining 12 months less the cancellation fee. If you had your iPhone repaired under the plan, the value of the repair will also be taken out of your refund.

To request a refund for your AppleCare/Plus plan:

STEP 1: Collect your AppleCare/Plus agreement number, your iPhone serial number, and your original sales receipts for your iPhone and AppleCare plan.

STEP 2: Call Apple at 1-800-275-2273 and request your refund.

Did you know? Many phones are worth $100+. Find the value of your phone.

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Locked into a phone contract? You have options. Here’s  how to get out of a phone contract

Once your AppleCare or AppleCare+ plan has been transferred or refunded, you can sell or give your phone to someone else. If you’re transferring ownership of the plan, you might want to include its remaining value in the purchase price to recoup the remaining portion of your warranty cost.

Related Help

> Can you sell an Apple Watch that’s activation locked?

> Locked out of your iPad? Here’s how to unlock it

> How to unlock or sell a blacklisted phone

> How to sell locked phones online

> Broken iPhone? Here’s what you can do

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