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FAQ

• How can I verify my PlayStation Model?

  The easiest way to tell which Sony PlayStation you have is to check the model number. You can find it on the outside of the chassis, typically on the bottom, back or near the base.

  Once you have your model number, you can reference it here.

  Note that Sony releases multiple variations of each PlayStation model, each with a slightly different model number. PS4 and PS5 model numbers are comprised of:

  • 3-letter prefix: Product type (for example, the prefix “CUH” denotes a PS4)
  • 2-digit series number: Series (for example, “20” denotes a PS4 Slim)
  • 2-digit region number: Region (for example, “01” denotes United States)
  • 1-letter capacity/version number: Hard drive capacity (for example, “A” denotes 500GB capacity for the PS4) OR, in the case of the PS5, whether it has a disc drive

• How do I determine the condition of my PlayStation?

  Use the following condition descriptions to determine the best match for your PlayStation

  * Please note that each store has a slightly different way of determining an item’s condition.

• How do I find the capacity of my PlayStation?

  Browse to Settings > System Storage Management > Total capacity will display on the screen

• What is my PlayStation worth?

  The true value of a PlayStation depends on its condition and specifications like model, capacity, etc. The most important factor will be the cosmetic and operational condition of your device. Of course, the better the condition the more money in your pocket, but the companies we search will even purchase broken devices!

  Console values depreciate by around 40% over one year, but that rate jumps to 75% over three years. At the same time, values for old console models drop by 15% or more after a new flagship is released. That means you should sell as soon as possible to get the most money for your used console.

  Sending your PlayStation to a Flipsy Trust Verified online buyback store is convenient since you’ll get a free printable shipping label and speed payments that are sent within 3 days of delivery. It's also worth mentioning that the buyback stores we search pay cash!

• Can I sell my PlayStation near me?

  Yes, you can sell your PlayStation locally with Flipsy. Along with online options Flipsy shows you the best options to sell a PlayStation near you.

  You could also list it on a marketplace like Craigslist or Facebook Marketplace, but be aware of several potential drawbacks which include:

  • No guarantee of sale
  • Fees can reduce profits (listing fees, selling fees, commissions, PayPal fees, etc.)
  • Time-consuming listings with phone details, photos, etc.
  • Sales can take a long time
  • Potential for scams

• Can I sell a damaged PlayStation?

  Yes. Many Flipsy stores purchase items in a variety of unfavorable conditions including Fair, Poor and even Broken. No matter what condition your item is in, you can sell it on Flipsy.

• How do I factory reset my PlayStation?

  You have a few options when it comes to factory resetting your PS5. To access these options, navigate to the Home Screen and then select Settings > System > System Software > Reset Options

• How do I know it’s safe to sell my PlayStation with Flipsy?

  Yes. Flipsy only lists offers from Trust Verified Stores who have a proven track record of conducting safe online transactions. Flipsy monitors review sites, customer feedback and rating services to make sure stores are maintaining good customer relationships. We invite you to view profiles, reviews, policies and contact information for every store we search.

• Why is Flipsy Trust Verification important?

  Flipsy vets online buyback stores through a Trust Verification Process to eliminate the potential risks involved with shipping and selling your devices to an online company. Once a store is approved, Flipsy continues to actively monitor review sites, customer feedback, and rating services to verify that the stores consistently uphold positive customer relationships.

  We invite you to view profiles, reviews, policies and contact information for every store we search.