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How to Reset Your Apple Device Before You Sell It

Ready to sell your iPhone, iPad, iPod or Apple Watch? You need to protect your data with a factory reset. Here’s how to reset your Apple device to factory settings.

How to reset an iPhone, iPad or iPod

STEP 1: Back up your device

  • Connect your device to Wi-Fi
  • Browse to SETTINGS > YOUR NAME > ICLOUD (or just SETTINGS > ICLOUD)
  • Make sure iCloud Backup is enabled and tap BACK UP NOW
  • Alternatively, you can connect your device to your computer and back up via iTunes

STEP 2: Turn off Activation Lock/Find My iPhone & sign out of iCloud & App Store

On iOS 10.3 or later:

  • Browse to SETTINGS > YOUR NAME > ICLOUD > FIND MY IPHONE
  • Turn off FIND MY IPHONE
  • Browse to SETTINGS > YOUR NAME > ICLOUD
  • Select SIGN OUT
  • Enter your Apple ID password and select TURN OFF

On iOS 10.2 or earlier:

  • Browse to SETTINGS > ICLOUD > FIND MY IPHONE
  • Turn off FIND MY IPHONE
  • Browse to SETTINGS > ICLOUD
  • Select SIGN OUT
  • Enter your Apple ID password to sign out
  • Browse to SETTINGS > ITUNES & APPE STORE > APPLE ID > SIGN OUT

Notes: If you’re switching to a non-Apple phone, you should deregister iMessage by browsing to SETTINGS > MESSAGES and toggling off iMessage.

If you have an Apple Watch, keep it close to your iPhone and unpair it by browsing to APPLE WATCH > MY WATCH > INFO SYMBOL > UNPAIR APPLE WATCH. If you have a cellular plan, remove it when prompted.

STEP 3: Reset to factory settings

  • Browse to SETTINGS > GENERAL > RESET
  • Select ERASE ALL CONTENT AND SETTINGS
  • You might need to enter your passcode
  • Select ERASE
  • Your device will reset to factory settings

How to reset an Apple Watch

From a paired iPhone:

  • Open the Apple Watch app on your paired iPhone
  • Browse to MY WATCH > GENERAL > RESET
  • Select Erase Apple Watch Content and Settings, then confirm (you might need to enter your Apple ID password)
  • If prompted, remove your cellular plan
  • Your Apple Watch will reset to factory settings

Without a paired iPhone:

  • Place your apple Watch on its charger
  • Hold the side button until the Power Off screen appears
  • Press the Power Off slider firmly, but do not slide it
  • Select Erase All Content and Settings
  • Your Apple Watch will reset to factory settings

Related Help

Locked out of your Apple Watch? Here’s how to unlock it

Locked out of your iPad? Here’s how to unlock it

How to sell locked phones online

Can you sell an iPhone that’s iCloud activation locked?

How to unlock a blacklisted phone

How to unlock or sell a blacklisted phone

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