FAQ

• How can I verify the model of my iPad?

  The quickest way to verify your iPad model is to locate it in your iPad’s settings menu.

  Go to Settings > General > About > Model Name

  If your iPad does not power on, you can locate the model number on the back of your device near the bottom.

  After you locate the model number, you can search your particular model number to find the model name.

  More information on finding your model name and number.

• How do I find the carrier for my iPad?

  Browse to Settings > General and view Carrier.

  *Note that WiFi-only models will not have a carrier

• What carrier do I select if mine isn’t listed on Flipsy?

  If your carrier is not listed, please select “Other”.

  All carriers aside from Verizon, T-Mobile, and AT&T fall under the “Other” classification.

• What carrier do I select if I switched from my original iPad network?

  If you are currently using a carrier other than the network it was originally locked to, you’ll need to select the original carrier when entering the details for your iPad.

  For example, if you purchased your iPad from AT&T but then switched to another carrier such as Verizon, you’ll need to select “AT&T” for your device details so that you receive an accurate buyback quote.

• How do I find the capacity of my iPad?

  To find your iPad storage capacity navigate to Settings > General > About > Capacity

  More about your iPad’s capacity.

• How do I determine the condition of my iPad?

  Use the following condition descriptions to determine the best match for your iPad

  * Please note that each store has a slightly different way of determining an item’s condition.

• What is my iPad worth?

  The true value of an iPad depends on its condition and specifications like capacity and carrier. The most important factor will be the cosmetic and operational condition of your device. Of course, the better the condition the more money in your pocket, but the companies we search will even purchase broken devices!

  iPad values depreciate by around 40% over one year, but that rate jumps to 75% over three years. At the same time, values for old iPad models drop by 15% or more after a new flagship is released. That means you should sell as soon as possible to get the most money for your used iPad.

  Sending your iPad to a Flipsy Trust Verified online buyback store is convenient since you’ll get a free printable shipping label and speed payments that are sent within 3 days of delivery. It's also worth mentioning that the buyback stores we search pay cash, not credit like carrier buyback programs which also offer 30% less comparatively.

• Can I sell my iPad near me?

  Yes, you can sell your iPad locally with Flipsy. Along with online options Flipsy shows you the best options to sell an iPad near you.

  You could also list it on a marketplace like Craigslist or Facebook Marketplace, but be aware of several potential drawbacks which include:

  • No guarantee of sale
  • Fees can reduce profits (listing fees, selling fees, commissions, PayPal fees, etc.)
  • Time-consuming listings with phone details, photos, etc.
  • Sales can take a long time
  • Potential for scams

  Lastly, most areas have brick & mortar carrier stores like Verizon, AT&T, and T-Mobile, but their trade-in programs often offer 30-50% less than your other options and they typically only offer store credit, not cash!

• Can I sell my blacklisted iPad?

  Yes! You can sell a locked or blacklisted iPad on Flipsy by clicking the “Locked or Blacklisted?” link on the price comparison page. “Blacklisted” typically means that a iPad has been reported lost or stolen (they’re also referred to as iPads with bad IMEIs or ESNs).

  Learn more about how to sell locked and blacklisted phones.

• Can I sell a locked iPad?

  Yes, you can! iPads can either be activation locked, which means software prevents them from being activated with a new carrier; or, they can be finance locked, which means you still owe money on the device so it cannot be transferred to another carrier. No matter the type of lock on your iPad, you can sell it through Flipsy.

  To sell your locked or blacklisted iPad on Flipsy, click the “Locked or Blacklisted?” link on the price comparison page.

  Learn more about how to sell locked and blacklisted phones.

• Can I sell an iPad that is still financed?

  Yes! To sell your financed iPad on Flipsy, click the “Locked or Blacklisted?” link on the price comparison page.

• Can I sell a cracked iPad?

  Yes. Many Flipsy stores purchase items in a variety of unfavorable conditions including Fair, Poor and even Broken. No matter what condition your item is in, you can sell it on Flipsy.

• How do I wipe my personal data from my iPad?

  Flipsy buyback vendors will wipe your iPad's data when they receive it, but it’s a good idea to perform a backup and factory reset before shipping your device. This way you won’t lose any pictures, documents, or data you want to keep, and you’re protected if anything should happen to your device in transit to the buyer. If you’re not sure how, check out our guides on how to reset your Apple iPad.

• How do I know it’s safe to sell my iPad with Flipsy?

  Yes. Flipsy only lists offers from Trust Verified Stores who have a proven track record of conducting safe online transactions. Flipsy monitors review sites, customer feedback and rating services to make sure stores are maintaining good customer relationships. We invite you to view profiles, reviews, policies and contact information for every store we search.

• Why is Flipsy Trust Verification important?

  Flipsy vets online buyback stores through a Trust Verification Process to eliminate the potential risks involved with shipping and selling your devices to an online company. Once a store is approved, Flipsy continues to actively monitor review sites, customer feedback, and rating services to verify that the stores consistently uphold positive customer relationships.

  We invite you to view profiles, reviews, policies and contact information for every store we search.